Article 1 – Object
The following General Conditions of Sale govern the offer and sale of products that appear on the www.giulioguerra.com website owned by Evol Fashion Group S.r.l. with registered office in Via Torino 22, 35035 Mestrino (PD) company registration number REA PD-421264, VAT no. 04,822,820,280.
The products purchased on the SITE are sold directly by Evol Fashion Group srl.
For purchases made by customers who are merchants, wholesalers, resellers, professionals and who purchase for non-personal use, the purchase operations will be governed by the rules of the Civil Code.
The protection of privacy will be subject to the provisions of Legislative Decree 196/2003 “Privacy Code”; to this end, the Customer must read the information (so-called “Privacy Policy”) on the site and consent to the processing of data in order to proceed with the order.
Article 2 – Acceptance of the General Conditions of Sale
These General Conditions of Sale and the Privacy Policy must be examined by the Customers of the site before completing the order. The continuation of the order therefore implies full knowledge of them and their total acceptance; without reading and accepting them, the order cannot continue.
By placing the order, the Customer declares to have read and accepted all the general conditions of sale and payment contained therein, and declares to have carefully and fully read the Privacy Policy, to know the content well and to have expressed the Consent to the processing of data; by sending its purchase order, the Customer therefore unconditionally accepts them and undertakes to observe them in full, together with the payment methods.
The Customer undertakes and obliges, once the purchase procedure is concluded, to print and keep these General Conditions of Sale, in compliance with the articles. 52 and 53 of Legislative Decree no. 206/2005.
Evol Fashion Group srl reserves the right not to process orders from subjects that do not meet the requirements of the previous points.
Article 3 – Purchase methods
Purchases of available products, as illustrated and described on-line on the relevant pages, are made by the Customer at the indicated price in force, excluding VAT, plus shipping costs, however displayed at the time of purchase.
The minimum purchase per single order must not be less than 500.00 Euros.
The availability of the product is updated based on the number of products available since access and the possibility of placing orders online modify the availability of the product, Evol Fashion Group srl reserves the right to communicate delivery times to the customer (which could be exceeding ordinary delivery times) and availability by sending an email or contacting the customer by phone.
Before confirming the purchase, the customer will be summarized the unit cost of each selected product, the total order line, the total cost of the order in case of purchase of multiple products and any transport costs.
The Customer, after completing his purchase order, will receive a first e-mail message where Evol Fashion Group srl merely communicates that he has received the order indicating the relevant number; in the following days, and indicatively in the two following working days, although this is not a binding time indication, Evol Fashion Group srl will send another email to the Customer to communicate acceptance of the order, confirming the sending of the product (s) to the address indicated and providing the user with a forecast of delivery times. Upon receipt of the e-mails, the customer can verify the correctness of the data and products purchased and possibly report and / or request information from commerciale@evolfashion.com.
the Customer will be able to check the status of the order in the customer area.
Orders can take on these states:
CONFIRMED: the order has been completed by the Customer and the payment has been verified. In case of non-authorization by the international banking circuit, the order is automatically canceled;
WAITING FOR CONFIRMATION: the order is awaiting verification by the Evol Fashion Group srl structure (immediate availability or in stock);
SHIPPED: the products relating to the order have been delivered to the courier carrying out the transport.
Article 4 – Methods of Payment
Installment payments are not allowed.
If the customer has chosen to make the payment with the credit cards available and indicated online, the payment must be made when the purchase order is sent. The provider automatically checks, at the time of the order, the operation of the card, sending an e-mail indicating the outcome of the transaction; the credit is actually collected by Evol Fashion Group srl when the goods are shipped.
Prices are subject to change at any time, but these changes do not affect Orders already confirmed in the manner described above.
If the credit card issuing institution or our service provider refuses or for any reason does not authorize or validate the payment, in such circumstances, Euroingro is not responsible for delays or non-delivery with reference to the original Products.
In the absence of information necessary for the completion of the payment Evol Fashion Group srl reserves the right to automatically cancel the order.
At no time during the purchase procedure Evol Fashion Group srl is able to know the information relating to the credit card and the credit card number of the buyer or the financial, property and personal information of the Customer. This is in fact transmitted via a secure connection directly to the portal of the bank or financial company at the time of confirmation by the Customer. Evol Fashion Group srl is therefore in no case responsible and can be held responsible for any fraudulent and illegal use of credit cards that can be made by third parties during the product purchase and payment procedure.
If the Customer has chosen to purchase through the Paypal payment methods, at the conclusion of the order, he will be directed to the Paypal login page. The amount relating to the order is charged to the Paypal account at the time the order is acquired. In case of cancellation of the order both by the Customer and in case of non-acceptance of Evol Fashion Group srl, the amount will be refunded to the Customer’s Paypal account. In case of cancellation of the order, the cancellation of the transaction will be requested and Evol Fashion Group srl in no case can be held responsible for any damages, direct or indirect, caused by the delay in the failure to release the amount committed by Paypal. For each transaction made with the Paypal account, the Customer will receive a PayPal confirmation email. Evol Fashion Group srl reserves the right to cancel and / or suspend the order if Paypal sends a message via email reporting anomalies and / or payment irregularities; in this case Evol Fashion Group srl reserves the right to request additional information from the Customer and / or to send copies of documents proving ownership of the card used. In the absence of the required documentation, Evol Fashion Group srl reserves the right not to accept the order without for this reason the Customer’s right to compensation for damages arises.
If the Customer has chosen to purchase through the cash on delivery method, he must bear in mind that this service has an additional cost of € 5 and cannot be used for orders over € 2999.99. At the time of delivery, the customer must pay the exact amount of the order to the courier as the courier cannot give change. Cash only.
If the Customer cancels an order booked with a credit card, bank transfer or Paypal payment method, Evol Fashion Group srl will re-credit according to the same methods chosen by the Customer who cannot request a variation of the same.
The customer’s data are transmitted in secure ways that prevent other subjects from learning about them or coming into contact with them. To be sure you have a secure connection, you need to use a browser such as Internet Explorer (5.x and next), Netscape Navigator (4.x and next), Mozilla (1.x and next), Opera, Safari or Chrome capable of transmitting data encrypted with the Evol Fashion Group srl server. To find out if you are in a secure connection, simply check that there is the prefix “https” instead of “http” in the address of the page, and that the padlock in the bar at the bottom of the browser is closed. It is to be remembered that the credit card data are transmitted to the bank’s secure server only after the customer’s confirmation click. Until then, the data reside exclusively on the customer’s computer.
Article 5 – Delivery
Evol Fashion Group srl accepts orders for delivery in the Italian territory, the European Community and non-European countries.
The invoice is delivered together with the orders delivered by courier.You can request a couple via email office@evolfashion.com. No change in the invoice will be possible after its issue.
The contribution for shipping, to be added to the price of the products purchased, is calculated automatically by the system. Alternatively, the customer can decide to use his own forwarder.
The customer is required to check, upon receipt, if the number of packages delivered corresponds to that indicated on the transport document, if the packaging is intact, and if the product delivered to him complies with the order made; the Customer must sign the delivery note indicating “subject to control over the integrity of the products”, if this does not happen, the Customer will not be able to contest, after delivery, the external non-conformity of the product ordered and its quantity.
Without this entailing constraints for Evol Fashion Group srl, the goods are delivered indicatively within 10 working days from the sending of the order confirmation, always after verifying the regularity of the payment and the carrying out of the same. In the case of orders with payments other than the advance bank transfer where Evol Fashion Group srl has received reports of payment anomalies such as the non-correspondence of the name of the registered subject and the credit card holder, the products are delivered within 10 days working from the verification of the regularity of the payment or in any case from the end of the checks that will be necessary to ascertain the regularity of the payment. In the event that the products have not been delivered after 15 working days from the sending of the order confirmation, the Customer can send an email to commerciale@evolfashion.com with the subject of “non-delivery” and indicating the order number and any Note.
Article 6 – Return of goods and refunds
Evol Fashion Group srl recognizes the possibility of returning the goods, within 10 working days from the date of receipt of the goods, for non-compliance with what was ordered and / or for product defects.
For the return it will be necessary to contact Evol Fashion Group srl via the email commerciale@evolfashion.com. In case of the first purchase at www.giulioguerra.com by a private customer, the return will be available in every case.
The communication must specify which products will be returned, the date of purchase, and the method of crediting the choices.
The cost of the return shipment will be borne by Evol Fashion Group srl only because of non-compliance with what was ordered and / or product defects, in other cases the cost will be borne by the customer and will be retained by the payment for the reversal of the goods. returned. Exclusively, in case of the first purchase by a private customer the cost will be borne by the company.
The product, with everything originally contained, must be packed with the original cartons (plastic wrap, tags …) in order to protect them from damage and sent to Evol Fashion Group srl.
Beyond 10 working days from the date of receipt of goods, return requests will not be accepted.
The refund will be made by bank transfer or with a cancellation on the credit card, within 10 working days of receipt of the goods.
Article 7 – Privacy Policy
Pursuant to the legislation on the protection of personal data, Legislative Decree no. 196/2003, Evol Fashion Group srl is “” Owner “of the processing of customer data and all information regarding the use of personal data of the same is summarized in the Privacy Policy document to be accepted before continuing the order. In particular:
Purpose of the treatment.
commercial, promotional and / or sales purposes to identify the specific potential customers for each product and service (e.g. internal statistics, customer feedback, preliminary acquisitions of information aimed at concluding a contract or providing a service, etc.);
research aimed at assessing the degree of customer satisfaction (e.g. research on the quality of services;
fulfillment of obligations under the law, regulations or community legislation.
Method and place of treatment.
The treatment is carried out by specifically appointed personnel, by letter, telephone, as well as, through automated computer systems; the same is carried out at the headquarters of the Company in charge of the treatment and is handled only by persons in charge, with logic strictly related to the purposes outlined above and, in any case, in order to guarantee the security and confidentiality of the data (with particular regard to the case of use of remote communication techniques).
Disclosure of data.
Personal data collected by Evol Fashion Group srl. will be communicated and / or processed by subjects of our trust, who, for the pursuit of the aforementioned purposes, perform tasks of an operational, technical and organizational nature. The personal data provided by the Customer are used only to perform the service or provision requested by the same; they are not communicated to third parties, unless the communication is imposed by legal obligations or is directly necessary for the required fulfilments.
Credit cards processed by telephone / fax / e-mail are processed by the secure Paypal server and the data deleted immediately.
Rights of the interested parties.
The client’s right to exercise specific rights is reserved. The customer can get:
confirmation or not of the existence of data concerning him, even if not yet registered;
information about the origin of personal data, the purposes and methods of treatment, as well as the logic applied in case of treatment carried out with the aid of electronic tools;
indication of the identity of the owner and manager, as well as the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them;
the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as updating, rectification or, when interested, integration of data provided that it is not impossible or involves a disproportionate use of means . The customer may also oppose, for legitimate reasons, the processing of personal data concerning him, even if pertinent to the purpose of the collection. The same may also object to the processing of personal data relating to the sending of advertising material or, in any case, aimed at carrying out market research and commercial communication.
Article 8 – Jurisdiction and competent court
The sales contract is governed by Italian law.
For any dispute relating to the validity, interpretation or execution of this contract, the Court of Padua will be exclusively competent.
Article 9 – Amendments
The conditions contained in this document may be changed by Evol Fashion Group srl without prior notice and will be valid from the date of publication on the giulioguerra.com website.
Article 10 – Complaints
Any complaints must be addressed to Evol Fashion Group srl with registered office in Via Torino 22, 35035 Mestrino (PD)
Article 11 – Further information
The contract and all communications will be in Italian or English
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